The American Rescue Plan Act (ARPA) passed Congress in March 2021, aiming to speed the recovery from the economic and health effects of the COVID-19 pandemic. One way ARPA aimed to do so was by [...]
Earlier this month, The US Departments of Health and Human Services (HHS), Labor, and the Treasury (the Departments) released new final rules implementing the Mental Health Parity and Addiction [...]
In late June, over fifty members of Congress sent a letter to the Centers for Medicare and Medicaid Services (CMS) regarding the use of artificial intelligence (AI) in Medicare Advantage prior [...]
In 2023, the Minnesota legislature directed the Department of Human Services Health Care Finance commissioner to develop an implementation plan for the state’s Medicaid program, Medical [...]
As a member services leader, you understand your team’s role in member satisfaction and retention. You’re the bridge between complex health insurance plans and those who rely on them. [...]